Obsessively Deep Monitoring
Power, temperature, humidity, component/service health, filesystem utilization, disk media health, and performance metrics are collected across our entire infrastructure every few minutes and aggregated into a single global dashboard monitored by our team.
We're especially paranoid when it comes to monitoring our storage--our systems frequently check the status of every cable, every drive connector, every drive slot, every enclosure, every hard disk temperature sensor, every controller--if we can measure it we will find a way to monitor it.
Our systems also proactively identify potential problems before they happen, allowing preventative maintenance to head off problems before fault tolerance is degraded.
Our years of performance introspection and fine-tuning allow us to provide cloud services with unparalleled levels of performance, reliability, and availability.